Quality - How Healthy is Your Organisation?

Aspirations for good quality, continuously improving services should be at the heart of every community organisation, not just something undertaken to satisfy funders and commissioners 

Overview

Aimed at Trustees, CEOs and senior managers in the not-for-profit sector this one day course will have a look at the crucial role of Quality in the VCS, how it links with other performance management elements, how it should be done and who by.  

 

We'll cover

  • Popular quality programmes, the pross and cons of each and commonalities across them
  • Key terms in quality, what they mean and how to demonstrate them
  • How quality links to other core performance management functions including monitoring and evaluation, and staff and volunteer management
  • The perception of quality in relation to funders and commissioners of services

 

Benefits to you

You will use one module from the Charity Health check toolkit to self-assess your current status in quality areas, and help your organisation start considering what steps they need to take next to move on from their current position. Demonstrating good quality in services is the reflection of what every organisation does and you will come away from this course knowing where to prioritise your efforts

More information here