Dealing with Difficult Situations as Volunteer Coordinators

 

Organised by VST

 

 

Event description:

Strategies and techniques to resolve time consuming situations! 

 

Overview

Volunteer coordinators are often in contact with the largest number of people in their organisation, with the widest range of capabilities and experience.  This will inevitably lead to situations which can be challenging; this half day workshop will look at ways that you can avoid some situations entirely, but also how you can build your skills to facilitate solutions that work for everyone. 

 

We'll cover:

  • Identifying areas of difference that can lead to disagreement between volunteers, or volunteers and organisations
  • Understanding where behaviour comes from
  • Tackling challenging situations that occur assertively
  • Planning a strong recruitment process that avoids as many difficulties as possible

 

Benefits to you

You will leave this course with increased confidence and strategies to be able to deal with problem situations

 

Further information